Any purchases made between november 18th and december 25th of 2024 can be returned or exchanged up until january 10th, 2025.

CAMI NYC offers fast and easy returns or exchanges within 14 days from the date of delivery on all purchases.

excluding Final Sale items.

Merchandise being returned must be unused and unworn with original tags.

All items marked as Final Sale, are not able to be returned or exchanged.

CAMI NYC reserves the right to refuse returns that do not meet our return requirements. This includes, but is not limited to, merchandise that does not comply with our return policy, is worn or washed, missing tags, exhibits indicators of use for photoshoots or production use only, or if we identify an unreasonable, repetitive return pattern associated with your account.

Initiate your return via the link above or click here.

Enter your order number, or click "Start With an Email" and enter the email address associated with your order. Select the item(s) you wish to return and the return reason. Once you have completed the online return form, you will receive a Happy Returns QR code or a return shipping label. You can use either to ship back your return or exchange.

Customers are provided 4 business days to drop off their return.

If returning to a Happy Returns Return Bar, simply bring your item(s) to your desired location for an instant refund. No packaging or return label needed! You can find your local Happy Returns Bar here.

If returning via mail, print your return label, package the item(s) you wish to return and drop off at your local FedEx. *Please note for using this service, a fee of $10 will be deducted from your return. Exchanges are free of charge.

Refunds are always issued to the original method of payment.

If you have any questions regarding your return, please email info@caminyc.com. Please allow 1-2 business days to receive a response from our customer service team.

Initiate your exchange via the link above or click here.

Enter your order number, or click "Start With an Email" and enter the email address associated with your order. Select the item(s) you wish to exchange and the desired replacement size.

Please note: you will not be able to select a size if it is out of stock.

Once you have completed the online exchange form, you will receive a Happy Returns QR code or a complimentary return shipping label. You can use either to ship back your exchange.

Customers are provided 4 business days to drop off their exchange. Once the return has been scanned in transit, your exchange order will be initiated and shipped.

If returning to a Happy Returns Return Bar, simply bring your item(s) to your desired location for an instant refund. No packaging or return label needed!

If returning via mail, print your complimentary return label, package the item(s) you wish to return and drop off at your local FedEx.

If you have any questions regarding your exchange, please email info@caminyc.com. Please allow 1-2 business days to receive a response from our customer service team.

Return your gift via the link above and then clicking "Returning a Gift?", or click here. 

All gift orders will be eligible to return for store credit in the form of a gift card. Once your return is received and processed, you will receive an email with the store credit code. Please keep this code in your records, as it will not be associated to an account.

f returning to a Happy Returns Return Bar, simply bring your item(s) to your desired location for an instant refund. No packaging or return label needed!

If returning via mail, print your return label, package the item(s) you wish to return and drop off at your local FedEx. *Please note for using this service, a fee of $10 will be deducted from your return. Exchanges are free of charge.

Our return window and policy is the same for all purchases, including gift orders.

Please note: we do not offer exchanges for gift returns, only returns for online store credit.

Initiate your return via the link above or click here.

International customers are responsible for return shipping and have 14 days from the date of delivery to initiate a return.

Please note: we do not currently offer exchanges for international customers.

Click "Start With an Email" and enter the email address associated with your order. You will receive an email and link to start your return to. Select the item(s) you wish to return and the return reason. Once you have completed the online return form, you will receive a packing slip that you must include in your return and the address in which to ship your return. Please email info@caminyc.com with your tracking number and carrier, so that we may track your return.

Once your return has been received and processed, we will issue you a refund to the original form of payment – less all applicable taxes/duties and shipping fees.

Customers are provided 4 business days to drop off their return.

If you have any questions regarding your return, please email info@caminyc.com. Please allow 1-2 business days to receive a response from our customer service team.

All sale styles are Final Sale.

They are not eligible for return for a refund, exchange, or store credit. Final Sale messaging can be found on the product page, in the cart page, and during checkout. Emailed receipts will also include Final Sale messaging where applicable.

Sale items are considered any product in the sale section or any item with a discounted sales price.

Returns must be initiated within 14 days of the date of delivery for a full refund. After a return has been authorized, customers are then provided 4 business days to mail back their return. Any returns that exceed these dates will be denied.

If you wish to return an order that our return policy, please email info@caminyc.com

If returning to a Happy Returns Return Bar, your refund is initiated instantly.

If returning via mail, once your return has been delivered to CAMI NYC warehouses, please allow 3-5 business days for it to be processed. Once processed, your refund will be issued and you will receive a refund confirmation email.

Refunds are always issued to the original method of payment.

Please note: dependent on the bank/credit card provider, refunds may take up to 10 business days to reflect on your statement.